Privacy Policy

Bush Nature Safaris respects your privacy and is committed to protecting the personal information you share with us through our website [link]. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our Website.

1. Information We Collect

We collect both personal and technical information to deliver a seamless safari experience:

Personal Details: Name, email address, phone number, nationality, travel interests, and any information shared via enquiry forms, booking requests, or direct communication.
Booking & Payment Data: Relevant transaction details required to confirm reservations are processed securely through verified third-party payment partners.
Technical Data: IP address, browser type, device specifications, operating system, referral sources, and on-site interaction patterns.

2. How We Use Your Information

Your information is used to enhance both your journey and our services:

Curate and respond to tailored safari enquiries
Confirm bookings and manage payments securely
Coordinate logistics, itineraries, and travel communication
Optimise website performance and user experience
Share curated offers, travel inspiration, and updates (opt-in only)
Fulfil legal, compliance, and regulatory obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to personalise your browsing experience, monitor website performance, and understand visitor behaviour. You retain full control and may manage or disable cookies through your browser settings.

4. Sharing Your Information

Your trust is critical. We do not sell or rent your data. Information is shared only when operationally necessary with:

Safari partners (lodges, camps, guides, airlines, and transport providers)
Secure payment gateways and IT service providers.
Legal or regulatory authorities, when required.

All partners are obligated to handle your data with strict confidentiality and solely for service delivery.

5. Data Security

We apply industry-standard technical and organisational safeguards to protect your information against unauthorised access, misuse, or loss. While we prioritise security, no digital platform can guarantee absolute protection.

6. Data Retention

We retain your data only for as long as necessary to deliver services, meet legal requirements, and maintain business records. When no longer required, data is securely deleted or anonymised.

7. Your Rights

Subject to applicable data protection laws, you may:

Request access to your personal data
Correct or update inaccurate information
Request the deletion of your data
Withdraw consent for marketing communications

Requests can be submitted through our official contact channels.

8. Third-Party Links

Our website may feature external links for added value. We are not responsible for the privacy practices or content of third-party platforms.

9. Children’s Privacy

Our services are designed for adults. We do not knowingly collect or process personal information from individuals under 18 years of age.

10. Updates to This Policy

We may periodically update this Privacy Policy to reflect operational, legal, or technological changes. The latest version will always be available on this page with the revised date clearly indicated.